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Join the Cloud 9 Club!

There's more to enjoy at Cloud 9! Join the club for special offers, new drink releases, and subscriber-only perks!

Select at least one communication option. Read our Privacy Notice and Messaging Terms before signing up.

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Privacy Notice

Draft for business and legal review · October 31, 2026

Cloud 9 Boba & Dessert, operated by Sippity Boba & Dessert LLC (“Cloud 9,” “we,” or “us”), respects your privacy. This notice describes how our Cloud 9 Club sign-up and related marketing communications handle information.

Information we collect

When you submit the sign-up form, we may collect the mobile phone number and email address you provide, your separate choices about SMS and email marketing, consent timestamps and disclosure versions, verification and opt-out status, and technical details reasonably necessary for security and consent records.

How we use it

We use this information to manage your subscription preferences, verify contact information when appropriate, send the promotional messages you request, respond to inquiries, protect the system from misuse, and maintain consent and compliance records. We do not make enrollment a condition of buying anything from Cloud 9.

SMS privacy

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. Technology service providers may process information on our behalf solely to operate our messaging and data systems, subject to appropriate obligations.

Messages and choices

If you opt into promotional texts, you may receive up to 4 messages per month. Message and data rates may apply. Reply STOP to an SMS to opt out, or HELP for assistance. If you opt into emails, you may unsubscribe using the link included in our marketing emails or contact us directly. We will honor applicable opt-out requests and maintain suppression records.

How we protect and retain information

We use reasonable administrative and technical safeguards, restrict access to authorized personnel and service providers, and retain information only as needed for these purposes and applicable recordkeeping requirements. No internet service can promise absolute security.

Your requests

To ask about the information we hold, correct your contact details, or request deletion where applicable, email cloud9bobadessert@gmail.com. We may retain limited records needed to honor opt-outs, meet legal requirements, or document consent.

Contact

Sippity Boba & Dessert LLC, doing business as Cloud 9 Boba & Dessert
599 W Channel Islands Blvd
Port Hueneme, CA 93041
cloud9bobadessert@gmail.com

Updates

We may revise this notice as our services and practices change. Updates will be posted here with a revised date.

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Messaging Terms

Draft for business and legal review · October 31, 2026

The Cloud 9 Club is a voluntary promotional messaging program offered by Cloud 9 Boba & Dessert, operated by Sippity Boba & Dessert LLC.

What you receive

With your separate, affirmative SMS permission, we may send recurring texts about new drinks, special events, promotions and exclusive subscriber offers. Message frequency is up to 4 messages per month. Message and data rates may apply. Consent to marketing texts is not required to make a purchase. Your mobile carrier is not liable for delayed or undelivered messages.

How to stop or get help

Reply STOP to any Cloud 9 Club text to unsubscribe. We will process opt-out requests and may send a final, nonpromotional confirmation. Reply HELP for help or contact cloud9bobadessert@gmail.com. You may also contact us with a clear request to stop marketing messages.

Separate email subscription

Promotional emails are optional and require a separate choice. You can unsubscribe through the email's unsubscribe link or contact us at the address below.

Eligibility and accuracy

By signing up, you confirm that the contact information is yours or you are authorized to provide it, and that you can consent to receive the selected communications. Promotional offers may have their own availability limits and terms, explained in the relevant offer.

Privacy

Read the Cloud 9 Privacy Notice for details about information collection, usage, service providers and your choices. We do not sell or share SMS opt-in data for other businesses' marketing.

Contact

Sippity Boba & Dessert LLC · Cloud 9 Boba & Dessert
599 W Channel Islands Blvd, Port Hueneme, CA 93041
cloud9bobadessert@gmail.com